When my father-in-law called with the same problem, Steve gave him the command and it worked for him too.
#1password 7 install#
That should allow you to install the latest update, which in turn should resolve this issue in the future.Īnd it worked like a champ. If you open your current installation of 1Password 7, you can use the keyboard shortcut Ctrl+Option+Cmd+Q to quit it completely.
I finally gave up and wrote to Agile Bits, the fine developers of 1Password, and my little friend Zak wrote back 14 minutes later with the following: But the helper app was a zombie – it came back with a new process ID! I tried 3 times without successfully killing it off. I opened up the terminal and I did a kill -9 all over that helper app using its process ID. No problem, I force quit the helper app in Activity Monitor. I then went into Activity Monitor and discovered that while 1Password itself was not running, the helper app was still running. I quit 1Password myself, but still no joy. I allowed the Mac App Store to quit the app, but it didn’t work. As always happens, it tried and then came back and explained that it needed to quit 1Password since I had it running.
When I saw the update come in, I hit the update button in the Mac App Store. There appears to be a problem fully quitting 1Password in the version immediately before 7.4.1 from the Mac App Store. I wouldn’t normally post a tip about a specific problem with a specific piece of software, but when my father-in-law ran into the exact same problem updating 1Password, I figured maybe it’s a widespread problem and I know we have a lot of 1Password-loving friends in the NosillaCastaway community.
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